FREQUENTLY ASKED QUESTIONS

Our frequently asked questions will provide valuable insight. For further help and detailed information, contact members of our moving team

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Do you provide storage solutions?

Yes, we have a 5000-square-foot climate-controlled storage facility. The facility provides small to large storage units according to clients’ needs. The entire storage location is under security observation, monitored by camera surveillance 24/7.

Do you offer long-distance moving services?

We certainly offer long-distance moving. Our experienced team, complemented by our quality equipment, guarantees that it is done in an organized and timely manner, regardless of the distance to be covered.

What services do you offer?

We provide residential and commercial moving, packing, storage, long-distance moves, and seniors relocation. We offer a complete solution for those who need moving services.

How do I get a moving quote?

You can get a free moving quote by accessing the contact form on our website or calling us. Depending on client inventory, we provide clear and detailed estimates with no hidden costs.

What if my actual hours are more than the estimated hours?

Any Hours exceeding the quote estimation will be re-adjusted to the final total cost. Our team will keep you updated to avoid surprises at the last minute.

How do you protect my furniture, doors and floors?

We use quality materials, including blankets, padding, protective packaging, and floor runners. Each item is designed to provide proper care during the move, thus reducing the risk of damage.

What factors affect the cost of a move?

Several factors may contribute that can influence the cost of moving. These may include the distance to be moved, elevator availability, the number of floors to be covered, the distance of truck parking from the moving place, and the number of stairs.

Do you offer packing services?

Yes, we offer complete packing solutions for home and office moves. This is a tailor made service and quote is prepared accordingly. We are the right choice if you need only packing services.

Do you provide insurance coverage for my belongings?

Our insurance covers $0.60 for every pound of an item’s weight, the best in the industry. Thus, you will have the best coverage when the unexpected arises.

What is your cancellation policy?

You can cancel the move by notifying us at least 48 hours in advance. The entire deposit money will be refunded as per the company’s policy.

How long does a typical move take?

There are various aspects on time variations for instance the size of the move, the proximity of the move to the current location, and the service needed. Yet, on average, a local move takes a day, and other city moves require more.

Do you offer specialized services like piano or antique moving?

Pianos and antiques are among the delicate valuables that Economical Movers cautiously transport. We are skilled at using special equipment and strategies to ensure their safe transportation.

Can you help me disassemble and reassemble furniture?

Definitely! We offer disassembling and reassembling service for all furniture, so you don’t need to be concerned. Let our professionals take care of it; just leave it up to them.

How do you handle fragile items?

Only high-grade materials and tailor-made cushions are used for packaging delicate objects. We have highly trained professionals who are specialized in handling and ensuring your items are packed and moved carefully.

What is the ideal time to book a move?

According to our research, the ideal time for moving is off-season, for example, during fall and winter. When there are lower moving costs and better availability, we always look forward to helping you throughout the year by virtue of your schedule.

How should I manage for a long-distance move?

First, you must create a detailed inventory of your belongings and dispose of unwanted items. Then, leave the rest to the Economical Movers. We will take care of packing logistics and ensure the move is cost-efficient.

What are the requested documents required for an interstate move?

You will need a state-issued ID, proof of your address, and the address of your new residence. If applicable, our team will guide you on any additional documents required.

How shall I dispose of unwanted things?

One can donate, sell, or recycle his or her items. Economical Movers may recommend local charities and disposal services to help lighten one’s baggage.

Do you have experience moving office equipment?

We have extensive experience moving office equipment, thus saving manpower by reducing the manual workload of large items. Our experts are skilled in using dollies and other moving techniques for such assignments to ensure timely and safe transit between new locations.

How do you minimize downtime during an office move?

Our comprehensive and efficient process makes it an excellent solution for office space transitions. We also carefully assess commercial relocation requirements and create suitable moving plans to make the move quick and easy.

Do you help relocate the office from one city to another or another province?

Yes, Economical Movers offers the most efficient intracity and interprovincial business relocations. We coordinate all logistics for an effortless company move regardless of the distance.

How do you move employees that need to be relocated?

We provide personalized employee relocation services, making your employees as stress-free as possible. They pack and unpack, leaving employees enough time to get into their new homes.

Do you offer moving services on weekends?

Yes! We value flexibility and are willing to provide weekend moving services. Please let us know your chosen time slot ahead of time because we are open 365 days a year.

How do you handle difficult access points, like narrow hallways or stairs?

Our experienced team is trained to navigate difficult spaces, such as narrow hallways or stairs. We use specialized equipment and techniques to protect your belongings and property.

What is your policy about pets on the day of moving?

For the safety of your pets and the security of our team, keeping them locked in one room during the move is advised. This will decrease their anxiety and will facilitate the entire process of moving.

How can I review your company’s reputation and customer feedback?

Our reputation and customer reviews can be viewed through Google or our official website. These tell you how customers have shared their experiences. We value positive feedback and advise our clients to share their experiences with us.